The new management team was to run the airport on a commercial basis and produce benefits to the Borough by developing new business and employment. Over the next 5 years 30 million was invested in the airport infrastructure and facilities were significantly improved. These upgraded facilities included a new air traffic control tower, new cargo centre, the extension and refurbishment of the passenger terminal, new access road, extension of the car parking adjacent to the passenger terminal and the installation of Category 3 Instrument Landing System.
Business increased during this period with the introduction of Airtours flights and the low cost scheduled airlines Easyjet and Debonair. Passenger levels increased rapidly with 3. In order to expand further, London Luton Airport signed a unique private-public partnership in to secure financial investment for the future.
This meant the airport remained publicly owned by Luton Borough Council but was to be managed and developed by a new private consortium. An 80 million development programme was completed in Autumn giving the airport a 40 million terminal with 60 check-in desks, modern baggage and flight information systems and a wide range of shops, restaurants and bars which was officially opened in November by HM The Queen and HRH The Duke of Edinburgh.
At the end of , Railtrack opened the 23 million London Luton Parkway station making the journey to central London less than 30 minutes. The terminal was refurbished further in with improvements to the departures and arrivals area, baggage reclaim facilities and new retail and catering outlets. The airport continued to steadily grow and in the airport reported record numbers of passengers, with over 10 million people flying from the terminal.
In the same year, a major redevelopment plan was launched to redesign the terminal and ensure a smooth and easy experience for visitors to the airport. The revamp seems to have worked as by , passenger numbers had increased to a record-breaking No queuing, no hassle and no contact.
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